Resolved -
The incident is now solved
Jul 19, 12:08 CEST
Monitoring -
We found a solution to re-enable our websites and applications and are currently monitoring everything to ensure quality of the service.
Jul 19, 11:52 CEST
Update -
The team is still working on a solution and possible workarounds of the issues.
Jul 19, 10:22 CEST
Update -
The issue source is detected and requires a fix of a system managed externally of Sky Switzerland. Escalation has been done already and lot of engineers are working on a solution.
Jul 19, 09:07 CEST
Update -
We are continuing to work on a fix for this issue.
Jul 19, 08:30 CEST
Identified -
The issue source has been identified. We are working hard on a fix to get the service available back as soon as possible.
Jul 19, 06:40 CEST
Investigating -
Sky Switzerland Apps and Website are currently unavailable. The team is working on fixing the issue.
Jul 19, 06:34 CEST