SKY Switzerland status page Status

All Systems Operational

About This Site

This dedicated page is reporting known issues and maintenance for SKY Switzerland streaming services.
Need Assistance ? Our support is reachable on https://www.sky.ch/en/contact or 0800 700 820

Sky.ch homepage Operational

Sky Show service Operational

Sky Sport service Operational

Sky Store service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 1, 2024

No incidents reported today.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

New IOS Application is causing "No connection to Sky" / Neue IOS-Anwendung verursacht "Keine Verbindung zu Sky"

Resolved - v6.3.6 for IoS and IpadOS is fixing the issue.
Apr 22, 21:28 CEST

Monitoring - We have deployed a version 6.3.6 fixing this "No connection" issue. The rollout of this new version is starting.
Apr 22, 15:26 CEST

Identified - The Iphone IoS issue has been identified and fixed, a new version of the application is under approval at Apple Store. It might take up to 24hours to be available to our customers.
We are working on a plan to speed up the deployment of this fix.
Apr 22, 14:04 CEST

Investigating - Since 8am CEST we are investigating "No Connection to Sky" error messages reported by Iphone/Ipad users with latest version 6.3.5.8.
Our technical department is investigating the issue with highest priority.
In the meantime we are recommending to stay with current version6.3.4.7 which is not affected by this issue.
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Seit 8 Uhr MESZ untersuchen wir die Fehlermeldung "Keine Verbindung zu Sky", die von Iphone/Ipad-Nutzern mit der neuesten Version 6.3.5.8 gemeldet wurde.
Unsere technische Abteilung untersucht das Problem mit höchster Priorität.
In der Zwischenzeit empfehlen wir Ihnen, die aktuelle Version 6.3.4.7 zu verwenden, die von diesem Problem nicht betroffen ist.
Apr 22, 12:18 CEST

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.